Privacy Policy
Effective September 10, 2026. This page explains what information we collect through this site, why we collect it, and how we handle it.
What we collect
What we collect depends on how far you go. You can read the whole site without giving us anything.
If you submit the eligibility form, we collect what you type into it: your full name, email address, phone number, the property's street address, town and county, the number of units, the property type, whether it is occupied, vacant or in turnover, whether there are active maintenance issues and any detail you choose to add about them, which kinds of support you are interested in, and which plan you prefer if you have picked one.
If you continue to checkout, Stripe collects your payment details directly. We never see or store your full card number. What comes back to us is a Stripe customer and subscription identifier, the email you used, and a record that you accepted the Tunza Property Support Services Agreement, including which version. The property details above are attached to the subscription so we know which property the payment is for.
If you schedule a call, Calendly collects whatever you enter into their booking widget, such as your name, email and the time you selected.
If you become a client, onboarding collects what we need to actually do the work: property access instructions, key, lockbox or entry code arrangements, emergency contacts, vendors you already use, and scheduling preferences. We also create photographs, notes and records of visits as part of the service itself.
How we use it
We use your information to check whether your property is eligible, to take and manage your subscription payment, to record which version of the Service Agreement you accepted, to schedule and carry out the services you have paid for, and to contact you about your property and your account. We don't use it for anything else, and we don't send marketing emails you haven't asked for.
Who we share it with
We use a small number of third-party services to run the business. Each one only receives what it needs:
- Formspree processes and delivers form submissions to us, so it receives everything you put in the eligibility form.
- Stripe processes payments and subscriptions. Stripe handles your card details directly; we do not receive or store them. Stripe also receives the property and contact details attached to your subscription, and records your acceptance of the Service Agreement.
- Calendly processes call bookings if you schedule one.
- Netlify hosts this site and runs the code behind it. Netlify Blobs stores your onboarding record after purchase.
- Resend will send transactional email such as your welcome and onboarding messages once we have it configured. It is not in use yet.
We don't sell your information to anyone, and we don't share it with advertisers.
If you become a client, we may share relevant property details with independent vendors involved in coordinating work at your property, only as needed for the service, and only for a vendor you have approved. You engage the vendor directly.
Cookies and tracking
This site does not use analytics or advertising tracking of its own. Google Fonts, Calendly, Formspree and Stripe are loaded from their own servers to make this site, its form and its checkout work, and each of those services may set their own cookies or log basic technical information, such as your IP address, under their own privacy policies.
How long we keep it
We keep application information for as long as it's useful for evaluating your application and, if you become a client, for as long as needed to provide our services and maintain accurate records afterward. Records of your agreement acceptance and payment history are kept as long as we may need them for legal, tax and accounting purposes.
Your choices
You can ask us what information we have about you, ask us to correct it, or ask us to delete it, by emailing us at the address below. Submitting an application is always optional, and you can ask us to withdraw it at any time before you complete checkout. If you have an active subscription, you can cancel at any time by emailing us; some records, such as payment and agreement-acceptance history, we keep for legal and accounting reasons even after you cancel.
Children
This site and our services are intended for property owners, not children. We don't knowingly collect information from anyone under 18.
Changes to this policy
We may update this page occasionally as our services or tools change. The date at the top of this page reflects the most recent update.
Contact us
Questions about this policy or your information can be sent to hello@tunzaproperty.com. Tunza Property is a New Jersey sole proprietorship. The services you purchase are governed by the Tunza Property Support Services Agreement.
Tunza Property provides property support, documentation and vendor coordination services. We do not provide real estate brokerage, leasing, tenant placement, rent collection, legal, engineering, code inspection or licensed trade services. Property owners approve and engage independent vendors directly.