Frequently asked questions

You can, and plenty of landlords do. The question is what it costs you: driving to the property for a visit, taking time off for a contractor appointment, chasing down photos after the fact. If your time is worth more than that, or the property isn't close enough to make it easy, Tunza handles the on-site part so you don't have to. You keep making the decisions; we handle the legwork.

A handyman fixes things after you know something's wrong. We're the layer before that: the recurring visits, the contractor access, the documentation that tells you a problem exists before it gets expensive. Many of our clients keep their existing handyman or vendors; we coordinate access and scheduling around them rather than replacing them.

A property manager typically takes over leasing, tenant placement, rent collection and a percentage of your monthly rent in exchange. If you want to keep control of those decisions, but still want reliable local support for the physical side of ownership, that's exactly the gap Tunza fills. We don't touch your tenants, your leases or your rent.

Yes. Living nearby solves the distance problem, not the time problem. A scheduled visit, a documented photo report and a contractor meeting still take real hours out of your week even when the property is five minutes away. Some of our clients live close by and use Tunza specifically to get those hours back.

Tunza is built around scheduled, recurring support, not 24/7 emergency response. As part of onboarding, every client receives an Emergency Information Sheet with owner contacts, vendors, access instructions and escalation steps, so you and your tenants know exactly who to call and what to do if something urgent comes up outside of a scheduled visit.

One scheduled condition visit with a full photo report, one contractor access appointment, coordination of up to two routine maintenance issues, preferred pricing on any additional visits, and an Annual Operations Review, plus the Turnover Readiness Checklist and Emergency Information Sheet at no extra cost. See our pricing details for the full breakdown.

No. We do not provide real estate brokerage, leasing, tenant placement or rent collection services. Those decisions and relationships stay entirely with you.

No. You're welcome to use your own preferred vendors; we coordinate access and scheduling around them. If you don't have a vendor for a specific issue, we can suggest options, but you approve and engage every vendor directly.

We back our recurring services with two guarantees. Under the Documentation Promise, if we confirm a scheduled visit and don't deliver your photo report within one business day, your next visit is free. Under the Access Reliability Promise, if we confirm a contractor access appointment and fail to arrive during the agreed window, that appointment's fee is waived.

We currently have capacity for up to 10 properties across North Jersey. That limit is intentional so every property gets consistent, personal attention rather than being spread across an unlimited client list.

We serve self-managing landlords across North Jersey, including Essex, Union, Passaic, Bergen, Hudson and Morris counties. See our Locations pages for specific towns, or apply and we'll confirm fit for your address.